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Tuesday, March 10, 2020

How to Have Difficult Conversations: A Professional Development Event

08:00 AM - 10:00 AM Eastern Standard Time



Join us at the Central Florida Expressway Authority headquarters for a workshop packed with tactical tips for preparing for and having difficult conversations at work.

Effective communication is key to strong relationships at work and not all communication is easy to navigate.  Sometimes we must confront a sensitive situation with a coworker or client and the mere thought of approaching the subject brings anxiety and dread, often times leading to procrastination or worse, leaving the situation unresolved (hoping it fixes itself or just goes away).  

Enjoy a light breakfast and join us for a workshop packed with tactical tips for preparing for and having difficult conversations at work; we’ll focus on:

  • Reducing the stress related to having these conversations
  • Properly structuring the conversation 
  • Using the power of language and listening
  • Maintaining a sense of balance if things get emotional 
  • Using problem solving tools to reach your desired outcome

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