OPENING

MTA Metro-North Railroad, an organization with a vital role in the economy of New York State and Connecticut, is a subsidiary agency of the Metropolitan Transportation Authority (MTA), the largest such authority in the United States. Metro-North is a dynamic organization with a strong focus on customer service, safety, new technologies, and service expansion. With a staff of approximately 5,900 people, Metro-North serves more than one million customers per week over 384 miles of rail that link historic Grand Central Terminal (GCT) in New York City and 120 stations in New York State and Connecticut. Metro-North rewards employee resourcefulness, encourages innovation and offers excellent job opportunities in a challenging and diverse environment.

POSITION OBJECTIVE

At the executive level, designs, develops and implements an integrated talent management process, including, but not limited to assessment, competency development, training and development initiatives, performance management,  organizational leadership review and succession planning. Provides  leadership and consultation to Metro-North in the areas of succession planning, executive coaching and other key talent management areas to promote organizational effectiveness.  Promotes Metro-North Railroad's Vision 2013 and Strategic Business Plan goals.

RESPONSIBILITIES

• Understands the vision, short and long term goals (e.g., Vision 2013) of MNR and collaborates with all appropriate levels and business units to develop and retain talent to achieve company goals.

• Creates and executes talent management process, including assessment, competency development, training and development initiatives, performance management, organizational leadership review and succession planning.

• Develops and implements workforce planning initiatives that allow Metro-North to anticipate and address changes to workforce availability and requirements.

• Facilitates change management methodologies, assesses training and development needs, and ensures the implementation of improved processes.

• Creates and monitors key success indicators against business outcomes.

• Provides leadership and coaching to executives and managers to implement Metro-North strategy:

• Plays a key role in strategy development and implementation.

• Advises senior leadership on initiatives and activities that promote maximum staff effectiveness.

• Leads Metro-North's organizational design and development initiatives (job re-design, organization re-structuring, etc.).

• Ensures a climate of continuous learning in support of Metro-North's strategies.

• Provides leadership on all Metro-North knowledge management, training, and development initiatives:

• Hires, motivates, and manages a team of seasoned performance consultants who focus on performance and results.

• Ensures that learning strategies are driven by industry best practices, innovative, timely, cost-effective and focused on the development of Metro-North leaders and employees.

• Oversees the implementation of measurements for training and development activities to ensure overall effectiveness.

• Ensures internal client satisfaction for training and development initiatives.

• Provides consultation to HR and Business Leaders to improve talent management processes:

• Ensures alignment of HR practices and processes and the talent management process.

• Recommends changes to Human Resources Business Partners, the BSC and other Centers of Excellence practices to reflect organizational needs as appropriate.

• Keeps current with industry-leading talent management trends through benchmarking, external partnerships and industry affiliations.

• As requested, represents the Agency at meetings and inter-agency forums.

• As needed, handles other responsibilities as assigned.

REQUIRED QUALIFICATIONS TRAINING CORE COMPETENCIES:

• Ability to create and delivers effective and efficient training processes and services tailored to unique business needs.
• Ability to ensure internal and external customer focus.
• Applies information technology to rapidly deliver quality training products and services.
• Demonstrated success working across a business by building a foundation of communication and partnership.
• Demonstrates strong planning, organizational, analytical  and communication (verbal, written, presentation) skills .
• Has working knowledge of automated Human Resources and learning systems (including TIMS, KRONOS, LMS).
• Displays strong leadership skills with the ability to motivate and foster teamwork.
• Ability to develop and align strategies with business and serve as inside consultant for line management.
• Demonstrated ability to assist  line managers in solving organization, people and change-related issues.
• Fosters systems thinking, customer focus, and continuous learning.
• Strategically manages workforce development.
• Demonstrates the ability to change priorities while meeting deadlines.
• Ability to understand the organizational culture and what is effective and ineffective.
• Demonstrates project planning skills and meets deadlines even as priorities change.
• Institutionalizes change capability within the organization.
• Ability to act as a consultant in organizational effectiveness.
• Demonstrated success in executing talent management initiatives and leading the design, development and integration of organization-wide training and development initiatives.
• Ability to oversee the forecasting of MNR talent management needs and offers solutions.
• Demonstrates the ability to align and integrate learning and performance with organizational goals and strategies.
• Displays superior thought leadership and consultative skills.
• Displays the vision to encourage and implement an organizational culture that values learning.
• Demonstrates business acumen to influence executives, managers and employees and to oversee development budget.
• Demonstrates knowledge of multiple human resources disciplines including compensation practices, organizational change, employee relations, diversity initiatives, performance management, and federal and state respective employment laws.

REQUIRED EDUCATION/EXPERIENCE

Bachelor's Degree in Business, Human Resources Management and/or related field.  Minimum of 15 years experience with management development and senior level training.  Minimum 7 years of experience managing people.

PREFERRED EDUCATION/EXPERIENCE

Experience working with a unionized workforce preferred

MTA Metro-North Railroad, an organization with a vital role in the economy of New York State and Connecticut, is a subsidiary agency of the Metropolitan Transportation Authority (MTA), the largest such authority in the United States. Metro-North is a dynamic organization with a strong focus on customer service, safety, new technologies, and service expansion. With a staff of approximately 5,900 people, Metro-North serves more than one million customers per week over 384 miles of rail that link historic Grand Central Terminal (GCT) in New York City and 120 stations in New York State and Connecticut. Metro-North rewards employee resourcefulness, encourages innovation and offers excellent job opportunities in a challenging and diverse environment.

POSITION OBJECTIVE
The primary purpose of this position is to provide hardware and software inventory control and asset management support services to the IT technical services staff and the entire IT customer community.

RESPONSIBILITIES

• Maintain inventory of computer hardware and software, keeping accurate database records, along with an orderly stock room.
• Receipt for inventory received (within one day of receipt), providing required documentation to the appropriate designated IT personnel.
• Dispense hardware and software to IT staff, providing required paperwork/documentation, within time frames specified.
• Dispense computer supplies to MN customer community within time frame specified maintaining accurate records.
• Provide backup support other positions involved in the asset management function as necessary to ensure that all functions are covered at all times.
• Assist with the Asset Disposition process.

REQUIRED QUALIFICATIONS

• Knowledge of a technical and organizational environment, preferably in a Metro-North Railroad environment.
• Excellent organizational skills.
• Excellent oral and written communication skills.
• Capable of moving and lifting equipment 50 lbs.
• Excellent interpersonal skills to effectively interact with internal/external customers.
• Basic knowledge of IT inventory material.
• Strong PC skills - MS Office Suite and/or comparable applications with the ability to learn new software with minimal formal training.

REQUIRED EDUCATION/EXPERIENCE
Associate's Degree in Accounting, Business, Computer Science or related field.  Demonstrated equivalent experience, education and/or technical credentials may be considered in lieu of degree.

Minimum of one (1) year of experience maintaining inventory systems, including receiving material into inventory, dispensing material from inventory, and inventory tracking, preferably computer hardware and software.

SELECTION CRITERIA

To be selected for a position, an applicant must:  (1) meet the minimum requirements in the job posting, (2) pass a written examination (if applicable), (3) satisfy a background investigation (which includes credit, if applicable),  and (4) pass an oral interview, during which the interviewers will further evaluate the applicant's qualifications for the position. Because the selection process is competitive, not all qualified applicants are granted an interview.  Metro-North may also require the applicant to undergo a physical ability test, and, if the Company extends a conditional offer, may require him or her to undergo a medical examination, which may include toxicological testing.

For applicants who are current employees, you must be in active service and have worked in your present position for at least one year to be eligible to apply for a posted position.  In addition, Metro-North employees are also subjected to an internal investigation, which includes an evaluation of their safety and discipline records, their performance assessments, and of their time and attendance records (including early quits and late starts) for the preceding 30 months.  During the 30 month review period, the maximum number of occurrences allowed is 15, and the maximum number of patterns allowed is 8.  (An "occurrence" is any absence or consecutive absences of four or more hours, and a "pattern" is an absence preceding or following rest days, holidays, vacation days, etc.)   For employees with fewer than 30 months of service, the entire period of their employment is reviewed, and the maximum allowable number of incidents is pro-rated. Absences excused in accordance with Company Operating Procedures are not included for purposes of assessing whether attendance is satisfactory.   If occurrences and/or patterns exceed the maximums allowed, the employee's attendance is deemed unsatisfactory, and he or she is disqualified from further consideration, even if he or she has not been previously warned about his/her attendance.

We offer a competitive salary and a comprehensive benefits package.

MTA Metro-North Railroad is an Equal Opportunity Employer.

Location: Graybar - 12th Floor

Reference #:  005797

Grade:  C  Salary Range:  Min: $46,978  /  Mid: $58,722  /  Max: $70,467    

Post Date: 8/25/2010

Close Date: 9/8/2010

OPENING

MTA Metro-North Railroad, an organization with a vital role in the economy of New York State and Connecticut, is a subsidiary agency of the Metropolitan Transportation Authority (MTA), the largest such authority in the United States. Metro-North is a dynamic organization with a strong focus on customer service, safety, new technologies, and service expansion. With a staff of approximately 5,900 people, Metro-North serves more than one million customers per week over 384 miles of rail that link historic Grand Central Terminal (GCT) in New York City and 120 stations in New York State and Connecticut. Metro-North rewards employee resourcefulness, encourages innovation and offers excellent job opportunities in a challenging and diverse environment.

POSITION OBJECTIVE

Assist the Employee Relations & Diversity Department in administrative functions, statistical reporting, research and maintenance of confidential material.  Assist also on a wide variety of projects involving diversity initiatives.

RESPONSIBILITIES

• Assist with Employee Relations & Diversity policy updates in all bulletin boards on the property.
  

• Assistance with records management and labeling of confidential case files.

•  Assist with Metro-North's diversity initiatives and events throughout the year such as Black History Month, Martin Luther King Day, Women's History Month, Harmon Open House, Harlem Week and additional initiatives.

• Assist with Employee Relations & Diversity statistical and analytical research for reports.

• Assist with coordination of Employee Relations & Diversity training classes.

• Assist in various related administrative duties as required.

• Assist with identifying recruitment sources and related database maintenance.

REQUIRED QUALIFICATIONS

• Strong analytical and statistical skills.

• Effective communication skills.

• Superior interpersonal skills.

• Good problem-solving and decision-making skills. Ability to maintain and protect confidentiality.

• Project management skills with adherence to deadlines.

• Excellent written skills.

• Must be able to work 12 - 20 hours per week.

• Self-starter, self-motivated and reliable performer who can quickly grasp and manage assignments.

• Must be able to maintain highest level of confidentiality and security.

REQUIRED EDUCATION/EXPERIENCE

Must be a matriculated undergraduate college student majoring in a related field,(i.e. Human Resources, Public Administration, Communications, Business Administration, Business Management, Psychology, Political Science etc.).  Cumulative GPA of at least 2.5.  Proficiency with Microsoft Office, Excel, PowerPoint or comparable PC applications. One year of Administrative Assistant experience in Human Resources or comparable environment preferable.

OTHER INFORMATION

Please note this is an unpaid internship.  Please follow up with your school as to whether you can receive credit towards your degree for this internship.  The applicant's over all education, scholastic achievements, experience and career objectives and interview will be used as criteria for selection.  References:  Professional references required (recommendation letter from Professors, current/former employers, etc.).  Transcript:  A recent copy of transcript will be required.

SELECTION CRITERIA

To be selected for a position, an applicant must: (1) meet the minimum requirements in the job posting, (2) pass a written examination (if applicable), (3) satisfy a background investigation (which includes credit, if applicable), and (4) pass an oral interview, during which the interviewers will further evaluate the applicant's qualifications for the position.  Because the selection process is competitive, not all qualified applicants are granted an interview.  Metro-North may also require the applicant to undergo a physical ability test, and, if the Company extends a conditional offer, may require him or her to undergo a medical examination, which may include toxicological testing.

We offer a competitive salary and a comprehensive benefits package.

MTA Metro-North Railroad is an Equal Opportunity Employer.

OPENING

MTA Metro-North Railroad, an organization with a vital role in the economy of New York State and Connecticut, is a subsidiary agency of the Metropolitan Transportation Authority (MTA), the largest such authority in the United States. Metro-North is a dynamic organization with a strong focus on customer service, safety, new technologies, and service expansion. With a staff of approximately 5,900 people, Metro-North serves more than one million customers per week over 384 miles of rail that link historic Grand Central Terminal (GCT) in New York City and 120 stations in New York State and Connecticut. Metro-North rewards employee resourcefulness, encourages innovation and offers excellent job opportunities in a challenging and diverse environment.

POSITION OBJECTIVE

Support Metro-North's Employee Relations and Diversity function by assisting with statistical and quantitative analyses.  Assist in administrative functions, statistical reporting, research and maintenance of confidential material.  Assist also on a wide variety of projects involving diversity initiatives.

RESPONSIBILITIES

·         Assist with the development, execution and analysis of the EEO Program, annual and triennial Title VI service provision equity analysis, quarterly MTA Board Diversity Committee analysis, quarterly updates to Corporate Leadership Team (CLT) on corporate goal attainment and departmental trends.

·         Assist with the development, maintenance, monitoring and reporting from Human Capital Index; analyze trends and patterns of work climate, work habits and employee development at the organizational level for Sr. Leadership reports and MTA Board meetings.

·         Assist with the maintenance, monitoring and reporting from Employee Relations and Diversity database to analyze trends and patterns of internal and external complaints by type, department and organizational level.

·         Accompanying the Manager, Statistical Compliance, and other Employee Relations & Diversity staff members to meetings with the following, but not limited to:  Operations Planning, Capital Programs, Long Range and Capital Planning, Customer Service MTAHQ Planning, MTAHQ Office of Diversity/Civil Rights and Other MTA Agencies.

·         Perform related duties as required.

REQUIRED QUALIFICATIONS

·         Strong analytical and statistical skills.

·         Ability to work independently under supervision; excellent statistical and computer knowledge and skills.

·         Extensive knowledge or familiarity with MS Office and mainframe programming languages.

·         Effective Communicator, superior interpersonal and writing skills.

·         Ability to meet multiple deadlines.

·         Must be able to work 12-20 hours per week.

·         Good problem-solving and decision-making skills.  Ability to maintain and protect confidentiality.

·         Self-starter, self-motivated and reliable performer who can quickly grasp and manage assignments.

REQUIRED EDUCATION/EXPERIENCE

·         Proficiency with Microsoft Office, Excel, PowerPoint or comparable PC applications.

·         Must be a matriculated graduate college student majoring in a related field;  Bachelor's Degree in Mathematics or related field.

·         Minimum of six (6) months experience performing statistical analyses on desktop and/or mainframe platforms.

·         Minimum of six (6) months experience with MS Office.

·         Cumulative GPA of at least 3.0 graduate level.

PREFERRED EDUCATION/EXPERIENCE

At least one other mainframe or desktop programming language.

OTHER INFORMATION

Please note this is an unpaid internship.  Please follow up with your school as to whether you can receive credit towards your degree for this internship.  The applicant's overall education, scholastic achievements, experience and career objectives and interview will be used as criteria for selection.  Professional references required (recommendation letter from Professors, current/former employers, etc.).  A recent copy of transcript will be required.

SELECTION CRITERIA

To be selected for a position, an applicant must:  (1) meet the minimum requirements in the job posting, (2) pass a written examination (if applicable), (3) satisfy a background investigation (which includes credit, if applicable),  and (4) pass an oral interview, during which the interviewers will further evaluate the applicant's qualifications for the position. Because the selection process is competitive, not all qualified applicants are granted an interview.  Metro-North may also require the applicant to undergo a physical ability test, and, if the Company extends a conditional offer, may require him or her to undergo a medical examination, which may include toxicological testing.

For applicants who are current employees, you must be in active service and have worked in your present position for at least one year to be eligible to apply for a posted position.  In addition, Metro-North employees are also subjected to an internal investigation, which includes an evaluation of their safety and discipline records, their performance assessments, and of their time and attendance records (including early quits and late starts) for the preceding 30 months.  During the 30 month review period, the maximum number of occurrences allowed is 15, and the maximum number of patterns allowed is 8.  (An "occurrence" is any absence or consecutive absences of four or more hours, and a "pattern" is an absence preceding or following rest days, holidays, vacation days, etc.)   For employees with fewer than 30 months of service, the entire period of their employment is reviewed, and the maximum allowable number of incidents is pro-rated. Absences excused in accordance with Company Operating Procedures are not included for purposes of assessing whether attendance is satisfactory.   If occurrences and/or patterns exceed the maximums allowed, the employee's attendance is deemed unsatisfactory, and he or she is disqualified from further consideration, even if he or she has not been previously warned about his/her attendance.

We offer a competitive salary and a comprehensive benefits package.

MTA Metro-North Railroad is an Equal Opportunity Employer.